Recruitment Update

In 2024, supply chain and logistics hiring managers faced ongoing challenges, with candidate availability remaining a key issue. More than 50% of employers reported difficulty finding candidates, with 46% also citing candidate unreliability as a barrier to hiring. Warehousing and Operations/Admin Support roles remained in high demand, but skill shortages persisted across Warehousing (37%), Demand and Procurement (33%), and Transport (25%). Employers continued to invest in flexibility, automation, and technology to mitigate these gaps, while benefits such as flexible working hours (39%), product discounts (25%), and meal allowances (10%) were offered to compensate for the lack of work flexibility.

Looking ahead to 2025, hiring demand for Warehousing roles has decreased to 42%, while Transport roles have become more prominent, rising to 33%. Skills shortages persist, particularly in Warehousing (36%), Transport (30%), and Procurement (24%). AI is increasingly influencing the sector, with predictive analytics (50%), real-time data tracking (47%), and warehouse management systems (43%) emerging as critical skills. Certifications and upskilling initiatives (25%) have become a more common retention strategy, but over half of employers still offer no additional benefits. As technology continues to reshape supply chains, professionals with technical expertise and adaptability will be crucial in driving industry success.

of supply chain teams plan to grow their teams in 2025

25%

of managers offer upskilling and flexible hours to offset limited work-from-home options

52%

of teams describe themselves as slightly or significantly under-resourced

Industry Leaders Highlight

Despite lower hiring intent due to economic uncertainty, gaps between workforce planning and talent availability remain across many areas including warehousing, transport, and operations. Management roles, though not a primary hiring focus, also face recruitment challenges, highlighting the ongoing need for leadership in supply chain operations.

Looking ahead to 2025, both junior and senior sales professionals will need to refine their ability to understand customer needs through skills like concise communication and active listening. With professionals becoming increasingly time-poor and businesses competing for their attention, salespeople who can acknowledge this reality will stand out. Another critical skill is the ability to communicate effectively across multiple platforms. Customers no longer want, nor have time for, endless meetings, and emails often create barriers due to their limited engagement. Successful sales professionals must be adept at leveraging digital, analogue, and in-person communication to engage with their audience."