Secretary / Team Assistant Guide - Hire or get hired

Your complete guide to the Secretary / Team Assistant Role: Duties, salary & hiring tips

Purpose of the Secretary / Team Assistant

The Secretary / Team Assistant supports a team or department with administrative and clerical tasks, ensuring effective coordination and timely execution of operational duties.

Secretary / Team Assistant's duties and responsibilities

• Diary & Meeting Support:
Schedule meetings and manage calendars for team members.

• Document Handling:
Prepare, format, and distribute correspondence and reports.

• Team Support:
Coordinate travel, events, and internal communications.

• Filing & Records:
Maintain digital and physical filing systems.

• Communication:
Liaise with clients, suppliers, and internal stakeholders.

Requirements and qualifications for a Secretary / Team Assistant

• 2–4 years’ experience in team or admin support
• Strong communication and interpersonal skills
• Highly organised with attention to detail
• Proficiency in MS Office (Word, Excel, Outlook)
• Ability to multitask and support a dynamic team

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2024 was a challenging year for businesses across all sectors, leading to a slowdown in recruitment. As we move into 2025, while the market has slowed, job seekers remain open to new opportunities if salaries and workplace conditions meet expectations. Employers must move quickly and offer compelling value beyond compensation.

Qualified accountants remained the hardest to hire in 2024, with 40% of businesses citing them as the most difficult to fill, followed by transactional finance (17%) and payroll roles (14%). In-demand roles such as finance managers, systems accountants, and specialists in data analytics and sustainability reporting indicate a shift in workforce priorities.

To remain competitive in 2025, 75% of organisations will focus on automation and system improvements, with additional emphasis on upskilling (45%), cash flow management (37%), and compliance (33%). Many businesses are investing in professional development, including certifications, workshops, and AI skill training, to enhance their teams and adapt to new technologies.

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20

25

EMPLOYMENT &

SALARY REPORT

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2025 EMPLOYMENT & SALARY REPORT

Get the latest insights you need to remain competitive, attract top talent, and align with the latest salary trends.

Request your market report visit