Assistant Property Manager Guide - Hire or get hired
Your complete guide to the Assistant Property Manager Role: Duties, salary & hiring tips
Purpose of the Assistant Property Manager
The Assistant Property Manager supports the property management team with daily operations, tenant communication, and lease administration to ensure smooth portfolio performance.
Assistant Property Manager's duties and responsibilities
• Tenant Support:
Respond to tenant enquiries and coordinate issue resolution.
• Lease Admin:
Maintain lease documentation and track key dates.
• Maintenance:
Liaise with contractors and manage minor repair requests.
• Inspections:
Assist in property inspections and reporting.
• Admin Support:
Prepare correspondence, reports, and file records.
Respond to tenant enquiries and coordinate issue resolution.
• Lease Admin:
Maintain lease documentation and track key dates.
• Maintenance:
Liaise with contractors and manage minor repair requests.
• Inspections:
Assist in property inspections and reporting.
• Admin Support:
Prepare correspondence, reports, and file records.
Requirements and qualifications for a Assistant Property Manager
• 1–2 years’ experience in property administration or support
• Good organisational and communication skills
• Basic knowledge of commercial leases and maintenance processes
• Proficiency in Microsoft Office and property systems
• Real estate certificate preferred
• Good organisational and communication skills
• Basic knowledge of commercial leases and maintenance processes
• Proficiency in Microsoft Office and property systems
• Real estate certificate preferred
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Property Market Update
The property and real estate industry continues to grapple with talent shortages, particularly in commercial and residential property management, as well as facilities and operations management. The hiring landscape has shifted slightly over the past year, with a notable decline in demand for administrative and accounts managers. Employers remain open to upskilling candidates, with 64% willing to train high-quality hires lacking industry-specific experience if they align with company culture. However, the challenge persists, with 23% of employers struggling to hire commercial property managers and 20% facing difficulties filling residential property management roles.
The demand for flexibility and benefits has also evolved. Bonuses and remote work options are now the most commonly offered benefits, each provided by 56% of employers, while career development training has seen a decline, with only 36% of companies prioritising it compared to 54% last year. AI and automation are emerging as key drivers in property management, with virtual property tours (33%) and AI-assisted workflow automation (31%) gaining traction. As the market adjusts to evolving workforce expectations and technological advancements, businesses must balance competitive salaries, upskilling initiatives, and automation to attract and retain top talent.
The demand for flexibility and benefits has also evolved. Bonuses and remote work options are now the most commonly offered benefits, each provided by 56% of employers, while career development training has seen a decline, with only 36% of companies prioritising it compared to 54% last year. AI and automation are emerging as key drivers in property management, with virtual property tours (33%) and AI-assisted workflow automation (31%) gaining traction. As the market adjusts to evolving workforce expectations and technological advancements, businesses must balance competitive salaries, upskilling initiatives, and automation to attract and retain top talent.
