Administration Assistant Guide - Hire or get hired

Your complete guide to the Administration Assistant Role: Duties, salary & hiring tips

Purpose of the Administration Assistant

The Administration Assistant provides clerical and administrative support to ensure efficient operation of the office. This role supports team members with daily tasks, document handling, and internal coordination.

Administration Assistant's duties and responsibilities

• Clerical Support:
Assist with data entry, filing, and document preparation.

• Scheduling:
Book meetings, appointments, and maintain shared calendars.

• Office Assistance:
Order supplies and support general office organisation.

• Communication:
Handle internal and external correspondence.

• Team Support:
Assist various departments with administrative tasks.

Requirements and qualifications for a Administration Assistant

• 1–2 years’ experience in an admin or office support role
• Strong attention to detail and organisational skills
• Good verbal and written communication
• Basic Microsoft Office knowledge (Word, Excel, Outlook)
• Willingness to learn and take initiative

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Business Support Market Update

2024 was a challenging year for businesses across all sectors, leading to a slowdown in recruitment. As we move into 2025, while the market has slowed, job seekers remain open to new opportunities if salaries and workplace conditions meet expectations. Employers must move quickly and offer compelling value beyond compensation.

Qualified accountants remained the hardest to hire in 2024, with 40% of businesses citing them as the most difficult to fill, followed by transactional finance (17%) and payroll roles (14%). In-demand roles such as finance managers, systems accountants, and specialists in data analytics and sustainability reporting indicate a shift in workforce priorities.

To remain competitive in 2025, 75% of organisations will focus on automation and system improvements, with additional emphasis on upskilling (45%), cash flow management (37%), and compliance (33%). Many businesses are investing in professional development, including certifications, workshops, and AI skill training, to enhance their teams and adapt to new technologies.

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20

25

EMPLOYMENT &

SALARY REPORT

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2025 EMPLOYMENT & SALARY REPORT

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