The Importance of Staying Connected with Candidates: Turning Candidates into Clients

Katarina Mali • June 16, 2024

In the world of recruitment, relationships are everything. While it's essential to find the right fit for open roles, it's equally important to build and maintain strong connections with candidates throughout their job search journey. This ongoing relationship can lead to significant opportunities down the line, as exemplified by a recent experience I had with a candidate who later became a client.

Building Lasting Relationships
Recruitment isn't just about filling a role; it's about fostering trust and providing support to candidates. When candidates feel valued and respected, they remember it, even if you weren't able to place them immediately. This approach transforms a transactional interaction into a long-term professional relationship.

My Experience: From Candidate to Client
A couple of months ago, I met with a candidate who was applying for an office management role I was recruiting for. She was a Legal Office Manager and had an impressive background. Despite her qualifications and our great rapport, she secured a role elsewhere shortly after our meeting.

Although she didn’t get the position I was recruiting for, I made sure to stay in touch. I checked in to see how she was settling into her new role and offered my support for any future career moves. This simple gesture of maintaining contact proved to be incredibly valuable.

Two months later, I received an unexpected call from her. She expressed her gratitude for the support and professionalism I had shown during her job search. She mentioned that although she didn't get the job through me, she was really impressed with the service I provided. Then came the surprise: she had a role to fill at her new company and wanted me to handle the recruitment process.

I took on the role and successfully placed a candidate who was a perfect fit. This placement resulted in a $30,000 fee for my services. This experience underscored the importance of staying connected with candidates, as they can become valuable clients in the future.

Why Staying Connected Matters
Trust and Loyalty: By staying connected, you build a sense of trust and loyalty. Candidates appreciate when recruiters show genuine interest in their career progression, and this can lead to future business opportunities.

Referrals and Recommendations: A satisfied candidate is likely to refer you to their network or recommend you to their current employer. This can lead to more clients and a wider network.

Market Insights: Regular communication with candidates keeps you informed about industry trends and job market conditions. Candidates can provide valuable insights that help you stay ahead in the recruitment game.

Future Opportunities: As demonstrated in my experience, candidates can become clients. Maintaining a good relationship can lead to new business opportunities when they are in a position to hire.

Tips for Staying Connected
Regular Check-Ins: Periodically reach out to past candidates to see how they are doing in their new roles.

Share Industry Insights: Send them relevant industry news or job market updates.

Offer Support: Be available for career advice or support even after they’ve found a job.

Celebrate Their Successes: Acknowledge their achievements, promotions, or new roles they’ve taken on.

In recruitment, the relationships you build with candidates can extend far beyond the initial job search.

By staying connected and showing genuine interest in their careers, you not only provide excellent service but also open the door to future business opportunities. My experience with the Legal Office Manager is a testament to the power of maintaining these connections. She transitioned from a candidate to a client, resulting in a successful placement and a significant fee. This reinforces the idea that in recruitment, every relationship holds potential, and staying connected can lead to mutually beneficial outcomes.

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In business since 2002 in Australia, NZ, and the United Kingdom, people2people is an award-winning recruitment agency with people at our heart. With over 12 offices, we specialise in accounting and finance, business support, education, executive, government, HR, legal, marketing and digital, property, sales, supply chain, and technology sectors. As the proud recipients of the 2024 Outstanding Large Agency and Excellence in Candidate Care Awards, we are dedicated to helping businesses achieve success through a people-first approach.



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