Prioritising Mental Health in the Workplace

Catherine Kennedy • September 24, 2024

Prioritising Mental Health in the Workplace

In today's dynamic workplace environment, employee mental health is more important than ever. According to recent research, mental health issues in the workplace have surged, with the World Health Organization estimating that depression and anxiety cost the global economy around $1 trillion in lost productivity each year. The demand for mental health support in organisations has intensified, especially as hybrid and remote work models become more prevalent, creating new challenges in managing work-life balance and mental well-being.

In Australia, one in five people experience mental health challenges, and the workplace is no exception. A 2023 survey by Heads Up revealed that 91% of Australian employees believe that their workplace mental health has a significant impact on their overall well-being. Yet, despite growing awareness, many organisations struggle to address this issue effectively, leaving employees without the necessary support systems in place. Employers must now rise to the occasion by providing robust mental health resources and fostering open, supportive workplace environments.

In a recent Australia Market Update, Catherine Kennedy, NSW Managing Director, and Shavneel Narayan, Recruitment Consultant, shed light on their perspectives regarding the challenges employees face and what can be done to foster a more supportive work environment.

"Candidates now ask about mental health policies during interviews. It’s becoming a critical factor for them when choosing a job."

Catherine began by addressing the increasing awareness surrounding mental health and how businesses must move beyond just “tick-the-box” initiatives. "We need to move past the idea of just having mental health days as a solution," she remarked. "It’s about creating a culture where employees feel genuinely supported every day, not just when they’re already burnt out." Catherine emphasised the importance of daily, consistent efforts by management to check in on their teams and create a sense of safety and openness.

Shavneel built on this point by sharing his own observations as a Recruitment Consultant. "From my experience," Shavneel explained, "candidates now ask about mental health policies during interviews. It’s becoming a critical factor for them when choosing a job." He elaborated on the fact that today’s candidates want to know that the organisations they are joining are committed to creating mentally healthy workplaces. This shift in expectations highlights the need for businesses to evolve their approach to recruitment and retention.

The conversation also touched on the role that leadership plays in modelling positive mental health behaviours. Catherine noted, "Leaders must be proactive in not only recognising the signs of burnout but also in encouraging practices like taking time off and managing workload effectively." She pointed out that if leaders fail to set a good example, employees may feel pressured to push through stress without addressing it, which can lead to long-term consequences for both individuals and the company.

In response, Shavneel mentioned the positive impacts he’s seen when organisations take mental health seriously. "I’ve noticed higher retention rates in companies that have integrated mental health support into their employee wellness programs," he said. "It’s not just about offering an Employee Assistance Program (EAP) but making sure there’s a genuine connection and ongoing support."

This Australia Market Update from People2People underscored the critical need for mental health support to be ingrained into the fabric of workplace culture. By encouraging open dialogue, businesses can help employees feel valued and supported, which not only benefits the individuals but also leads to a healthier, more productive workforce overall.

Practical Strategies to Improve Workplace Mental Health

Fostering a mentally healthy workplace requires more than just an occasional focus on well-being. Below are some actionable strategies that organisations can implement to promote and maintain a positive mental health culture:

  1. Encourage open communication: Establish a culture where employees feel comfortable discussing mental health challenges without fear of judgment or negative repercussions. Regular check-ins and an open-door policy can help to reduce stigma.
  2. Provide mental health training: Equip managers and leaders with the skills needed to identify early signs of stress and mental health challenges within their teams. This training should include how to have supportive conversations and where to direct employees for further help.
  3. Create a supportive environment: Foster an atmosphere where work-life balance is respected, and encourage practices such as taking breaks, limiting after-hours work, and setting boundaries with clients and colleagues.
  4. Promote mental health resources: Ensure that all employees are aware of the mental health resources available to them, such as Employee Assistance Programs (EAPs), mental health days, and wellness programs. Make these resources easy to access and ensure they are promoted regularly.
  5. Lead by example: Leaders and managers should model good mental health practices by taking care of their own well-being, taking time off when needed, and maintaining a healthy work-life balance. When leadership prioritises mental health, it sends a clear message to the rest of the organisation that it is a priority for everyone.


Find the job you love  I  Find the right talent
Get in touch with people2people

Australia   I   United Kingdom

As a white-collar recruitment agency, people2people is committed to supporting businesses in navigating the evolving landscape of inclusivity and diversity. We specialise in accounting and finance, business support, education, executive, government, HR, legal, marketing and digital, property, sales, supply chain, and technology sectors. As the proud recipients of the 2024 RCSA Outstanding Large Agency Award and Excellence in Candidate Care Award, we are dedicated to helping businesses achieve success through a people-first approach.

Find the job you love I Find the right talent
Get in touch with people2people

Australia   I   United Kingdom

In business since 2002 in Australia, NZ, and the United Kingdom, people2people is an award-winning recruitment agency with people at our heart. With over 12 offices, we specialise in accounting and finance, business support, education, executive, government, HR, legal, marketing and digital, property, sales, supply chain, and technology sectors. As the proud recipients of the 2024 Outstanding Large Agency and Excellence in Candidate Care Awards, we are dedicated to helping businesses achieve success through a people-first approach.



Share insights

Recent articles

By Leanne Lazarus April 23, 2025
A strong safety culture is critical to reducing risk and promoting wellbeing in Australian workplaces. With 40% of workers exposed to moderate to high psychosocial risks, organisations must move beyond basic compliance to foster environments where employees feel genuinely safe and supported. In this blog, people2people’s Leanne Lazarus speaks with legal and safety experts Jonathan Mamaril and Nettie Herselman on how businesses can embed safety-first thinking into their culture. Discover practical tips for leadership, internal compliance, and strategic planning to build a resilient, engaged workforce. Is your organisation doing enough to protect both the physical and psychological safety of its people?
By Mark Green April 9, 2025
With 68% of Australian workers worried about potential redundancies, job security is now a top priority—especially in tech sectors across NSW and WA. In this blog, people2people’s Mark Green explores how employee preferences have shifted from salary-driven goals to long-term stability. As uncertainty grows, businesses must adapt by fostering transparent communication and building trust. We also share essential tips for leaders navigating redundancy conversations with empathy and strategy. Want to know how to retain top talent and protect your employer brand during uncertain times? Discover how to support your workforce and strengthen loyalty in today’s cautious job market.
By Mark Green April 7, 2025
As return-to-office mandates rise across Australia, many leaders face the challenge of balancing productivity with employee preferences. In this blog, Mark Green from people2people and Maja Paleka from MPC unpack the drivers behind these mandates, their impact on engagement and retention, and why forcing full-time office returns may backfire. With hybrid work models proving effective for many, forward-thinking businesses are seizing this moment to attract top talent and build trust-based cultures. We also share practical tips for leaders navigating this shift in 2025. Wondering how to future-proof your workplace without losing your best people? Read on to find out more.
By Suhini Wijayasinghe March 31, 2025
Millennials are now leading teams made up of both older and younger generations—but how do they bridge the gap between Baby Boomer values and Gen Z expectations? In this blog, we explore leadership in a multigenerational workforce with insights from Ramp Fitness co-founder Matthew Papalo. From building scalable systems to fostering community and wellbeing, discover how modern leaders are adapting to new workplace demands. If you're a millennial manager (or aspire to be one), this is your guide to leading with resilience, empathy, and innovation. Want to know the key to staying ahead of the curve in 2025 and beyond?
By Aiden Boast March 26, 2025
Feeling stuck in your job? You’re not alone—60% of workers are staying in roles longer than they’d like due to financial concerns and fear of instability. Yet, 66% believe a career change could make them happier. In this blog, people2people’s Aiden Boast unpacks recent data revealing why so many professionals are hesitant to move on, despite growing demand for skills-based hiring and flexible work options. Learn practical tips for overcoming career stagnation, leveraging your transferable skills, and taking the first steps toward a more fulfilling role. Could now be the perfect time to rethink your career path? Read more to find out.

Latest Media Features


Get in touch

Find out more by contacting one of our specialisat recruitment consultants across Australia, New Zealand, and the United Kingdom.

Contact us