- Senior Administrator
- 12 month contract
- CBD Based
The key responsibilities of the role include;
- Manage incoming request for changes to information through CRM ensuring compliance and accuracy in the case management
- Liaise with senior stakeholders and customer to ensure all compliance documentation has been received, checked, documented and tracked
- Examine / Assess all case loads provided to ensure compliance
- Assist with the examination and processing of General Register Documents to ensure compliance with divisional and legislative requirements
- Assist in customer and stakeholder management in a highly changing and dynamic environment
- Assist in the preparation of documentation and presentations to support operations and project activities
- Carry out statistical reporting for internal and external stakeholders
- Participate in the achievement of planned business outcomes by contributing ideas for improving work practices, consistent with the organisation’s goal to achieve a high standard or quality in every process, product and service.
What you need for the role:
- Solid background in excellence in customer service, both phone and email , relating to best practice, procedures, products and services.
- Experience in Maintaining your own Portfolio of work
- Excellent attention to detail and quality assurance
- Time Management and prioritising skills are essential
- Agile, with a keen problem solving ability within the manual/electronic workflow space
- Ability to quickly adapt and learn digital platforms
- Excellent verbal and written communication skills
- Experience working within insurance, property or legal would be highly regarded
With a stable inclusive team this 12 month contract will be great role for someone curious to learn and be involved. Apply today to as it's an immediate start!
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
