About the role:
The Reverse Logistics Officer is responsible for managing returns of finished goods and spare parts nationally. This role will be a conduit between 3PL’s and internal departments to action all Return Authority (RA) requests and is responsible to manage collection/delivery of returns to warehouses.
Duties and Responsibilities:
- Daily open RA report including age and status of each RA for finished goods and spare parts
- Reconciliation of reports from 3PL’s and internal departments and identification of any abnormalities/discrepancies
- Reviewing and taking action from aged cases
- Liaising with 3PL’s to execute/fast track collection/delivery/exchange
- Communicating with internal departments for failed cases (eg store can’t locate unit) as well as escalations from retailers/customers
- Proactive action before RA gets aged or escalated
- Monitoring of all returns until Good Received (GR’d) in warehouse
- Managing and monitoring warehouse operations in handling returns and arranging transports between warehouses
- Bachelor degree in logistics and supply chain (preferable)
- Minimum 2 years of experience in logistics
- Intermediate to advanced MS Excel skills
- Competitive salary
- Generous discount on company products
- Access to discounts and special promotions with retail partners
- Access to wellbeing platform
- Heavily discounted gym membership
- Onsite parking
If this role sounds of interest, please click the “Apply Now” button. We look forward to seeing your application!
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
