About the role:
This role as the SOD Offer will be required manager the inflow of Inbound (incoming orders and enquiries) requests. All inbound and outbound request/workflow need to be managed in a strong and timely manner to ensure all request are processed within tight perimeters to promote smooth transition of order processing. Diligence with reviewing each request is required and any anomalies need to address with internal or external stakeholders.
Duties and Responsibilities:
- End to end order management process,
- Align with internal stakeholders (Supply Chain, Logistics, and account/product managers) to ensure stock availability meets the customer’s delivery requirements.
- Ensure daily tasks including Booking responses processed by the end of the day,
- Ensure all week/end of month sales targets are finalised by required closing dates. This may require out of business hours work to close all last minute processing for on-time delivery
- Identify and build strong stakeholder relationships with technical, sales team and customers through the business.
- Reporting back to team leader/manager in regards to outstanding tasks and escalating where necessary
- Preferred exposure in the FMCG industry (desirable)
- MS Office suite at intermediate or higher
- Competitive salary
- Generous discount on company products
- Access to discounts and special promotions with retail partners
- Access to wellbeing platform
- Heavily discounted gym membership
- Onsite parking
If this role sounds of interest, please click the “Apply Now” button. We look forward to seeing your application!
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
