Avoid common onboarding mistakes: a guide for employee integration.

October 1, 2023


Onboarding is a critical process for integrating new employees into your organization. Employers can make several mistakes during this process that can hinder the employee's integration and productivity. 

We recently sent out a poll asking job seekers what they consider to be a bad onboarding experience when joining a new company. Out of 1000 people, 45.3% said that due to poor onboarding at a recent job, they resigned soon after. 

Here are the top three mistakes employers often make when onboarding new staff: 

Lack of orientation:  
Failure to provide a comprehensive orientation can leave new hires feeling lost and unprepared. Employers should introduce new employees to the company culture, policies, procedures, and their specific job responsibilities. Lack of clarity in these areas can lead to confusion and frustration. 

Lack of Clear Communication:  
Poor communication can lead to misunderstandings and frustration. Employers should establish clear expectations, timelines, and goals for the onboarding process. Regular check-ins and open channels of communication help address any questions or concerns that may arise. 

Rushing the Process:  
Trying to onboard new staff too quickly can overwhelm them and lead to mistakes. Employers should provide a structured onboarding timeline that allows new hires to acclimate to their roles gradually. Rushing can also lead to important details being overlooked. 

Additionally, employers should remember that onboarding is not a one-size-fits-all process. Tailoring the onboarding experience to each employee's background and needs can greatly improve their satisfaction and effectiveness in the organization. It's also essential to maintain a welcoming and inclusive environment throughout the onboarding process to foster a sense of belonging and engagement among new staff members. 

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In business since 2005 in Australia, NZ, and the United Kingdom, people2people is an award-winning recruitment agency with people at our heart. With over 12 offices, we specialise in accounting and finance, business support, education, executive, government, HR, legal, marketing and digital, property, sales, supply chain, and technology sectors. As the proud recipients of the 2025 RCSA and SEEK Outstanding Large Agency Awards, we are dedicated to helping businesses achieve success through a people-first approach.

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